Best for detailed questions or sending attachments.
Support
Friendly Aussie team • 7 days a week • 08:00–22:00 AEST • 18+ only
Ways to get in touch
Best for detailed questions or sending attachments.
For urgent help with accounts, payments, or security concerns.
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Quick help
Proof of age (18+) is required. Learn what documents work and how to submit them smoothly.
See licensing →Understand each stage from request to payment, plus common reasons for holdups.
Read payout guide →Set spending limits, take breaks, or pause play anytime via your account.
Learn about limits →Use MFA, monitor logins, and recognise scams to keep your account safe.
Security 101 →Visit or write to us
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